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Tips of the Trade
;-) by Jerry
Davis © 1997 Volume 1, Issue 8 05/12/97
Last Update: 12/17/03
*For better viewing,
select the full screen button (looks like a coffee cup in the upper right of this
screen). Win95 and Microsoft Internet Explorer.
More about Unformatting
HTML e-mail Appended tip
If you have sent e-mail to someone in HTML format and you receive a message saying they can't read your mail, then click the Inbox , select
Sent Mail Box, find the copy of the mail you sent. Open the mail by clicking
on it, once to highlight it, once to open it. Once it is open, then you select
Format, select Text, select OK, click address book icon, choose name of
the recipient, click OK, click Send icon.
Appendage:
There is more about HTML e-mail. Example: You have typed your e-mail in color
and special formats in your favorite word processor and it is sooo cool. You
highlight your document and copy it to clip board. Then you paste it to your new
HTML e-mail message box that is waiting. It is now in your e-mail ready to
send to friends. OK you send copies to all that can read HTML but what about those
who receive scrambled mail. Now you need an easy way to unformat the e-mail and send
it to them without the HTML format. Select the Sent folder, highlight the mail you
just sent which should be at the top of the list if you have been following the Tips of
the Trade. Click the right button and send back to Inbox folder. Click Format,
select Text, choose recipient from address book, click the close button and save the
e-mail copy. Next double click on the same mail to open it again. Notice
it is now unformatted and ready to send as non-HTML formatted mail.
Is your outbox broken and you don't
know how to fix it? That's an
e-mail outbox. You are receiving mail but can't send any.
That is a difficult and
frustrating situation to be in but it happens. To repair the outbox go to StartÞProgramsÞWindows ExplorerÞInternet Mail and NewsÞyour name Þ mail Þ should see outbox.idx and outbox.mbxÞdelete these two boxes. Restart e-mail and you should now
have a usable outbox for e-mail use. If you can't delete the boxes, then try
renaming the files to your initials.idx and your initials.mbx. Shut down
e-mail and then restart to see if you now have new e-mail outboxes. If that doesn't
work then bring you computer in for service.
Did you ever have a lot of
e-mail items you would like to send to a recipient without having to put the recipient's
name on each e-mail?
It is possible to send
several e-mail letters with one e-mail. E-mail items can be attached just like files
to the bottom of an e-mail. You must have the e-mail items grouped though so you can
highlight them all at one time. We have talked about grouping e-mail into folders in
previous tips. Group the e-mails into a new folder if necessary, so you can
highlight the whole group at one time. After highlighting them all, then you can
right click and choose forward or forward as an attachment and send all in one mailing.
Care to see your IRQ assignments and DMA assignments. That's what I thought. WHO CARES? Here's how
to see them anyway.
Select My ComputerÞright click My ComputerÞPropertiesÞDevice ManagerÞ
highlight ComputerÞPropertiesÞResources.
If you don't know why you need to see them then you are better off anyway.
That is one less problem you are having to deal with on your computer.
Would you like to subscribe to the American Airlines Net SAAver Fares?
Through this list you will
have access to special discounts offered by American and American Eagle. Each
week you will receive an e-mail message that includes the special Net SAAver Fares,
markets featured that week, and instructions on how to book your travel.
Net SAAver Fares is a trademark, and American Airlines and American Eagle are
registered trademarks of American Airlines, Inc.
All subscriptions and unsubscriptions for this list can be performed on the world wide web
at http://www2.amrcorp.com/cgi-bin/aans.
To add a contact to your
e-mail address book
On the File menu, click Address Book. In the Address Book window, click New Contact
or New Group, and then type the contact's first name, last name, and e-mail name.
You can also add the author of an e-mail or newsgroup message to your
address book. Open the message, right-click the name, and then click Add To
Address Book. To display the properties for the sender or other
recipients, open the message in a separate window, and then double-click the name.
To add or remove columns
in the message list of the Internet Mail
On the View menu, click Columns. To add a column, click the column name in the
Available Columns list, and then click Add. To remove a column, click the column
name in the Displayed Columns list, and then click Remove. To change the order in
which columns appear, click a column name, and then click Move Up or Move Down.
Anybody using the WWW for
a while has had a chance to accept cookies
with their entertainment. The question is do you accept the cookies or not?
Here is a book definition of
Internet "cookie" . A file that a Web server stores on your computer. The most
common use for cookies is to customize the way a Web page appears when you view it.
For example, customizable Web pages such as www.msn.com use cookies to store your viewing preferences so that the next time you visit that Web
page, only the elements that you requested are displayed.
I wouldn't expect viruses to
be located in cookies. But I don't know if it is impossible.
I only mention the subject of viruses here because I get the question a lot of
the time showing concern about accepting something from the Internet web. You
can accept the cookie now and then delete it later if you don't plan to use the site
again. The advantage of accepting the cookie is a little faster access time
the next time you want to access the same site. If you don't plan to ever access the
site again then you might as well delete the cookie, especially if you need the hard drive
space.
I live in fear of catching something
from the Internet, what do I do to be more comfortable with surfing the web?
Surprise, surprise
Sounds like you have a case of Computer Virophobia, for which the only know cure is to never use a computer again.
Get over the fear by properly managing your computer operations.
Obviously we should all be on guard against viruses. Your most likely place to
get viruses is from disks that people loan you or that a child uses at school or on
someone else's computer and then brings home to use in your computer. Even just data
disks can carry viruses from one computer to another. You don't have to worry about
them just get a current virus checker and learn to use it. Check all
disks inserted in your computer before using them. The virus checker software
needs to be updated about every 3 to 4 months to take care of any new viruses. How
often you run a virus checker is a matter of personal judgment. Some computer users
keep a virus checker actively running at all times on their computer. Remember that
having virus checking software is like having medicine in a bottle, if you don't use it
how do you expect it to help you?
I would recommend downloading a virus checker from our Eastland Internet software page (just click on the
following address after you finish reading this letter
http://www.eastland.net/software.htm ) and use it on a regular basis. If
you have received my Tips of
the Trade you need to print
them and study them. This type of information is covered in them. Also
register for our free tutoring classes (e-mail to bryrus@eastland.net ) and we will try to cover your questions at that time.
It might be helpful if you will list your questions on the same email when you
register so your teachers can make a plan to address your questions better.
You don't
have to go to the EXTREME to be cool
Hey Dude!
Would you like to read more
about Virus Hoax and Myths?
Here is a connection to a lot of information about computer Virus hysteria, myths, and
facts about viruses.
http://kumite.com/myths/
Here is information sent by your Eastland Internet service on 4-10-97 just in case you
missed it:
Please, do not open the e-mail
letter with the title or subject of BLA
BLA BLA!
Ya, ya ya ya ya and then some. Some of you, probably most, have recieved a
chain letter that says please DO NOT open an e-mail with the subject of "Good
Times" or "Whatever",,,,,,,,,,yak yak yak
Well, lets not get excited folks
because its all OK and nothing is happening. We have decided that it has become to
widespread with our customers and too many people are getting concerned. We have attached
some documentation on the "HOAX" and you can read it if you want, or you
can just delete this now and quit shaking, or, you can search the Internet for
445,000 more FAQs like this one, but you probably aren't gonna see an e-mail virus for a
long long time unless it is a file attachment. It is virtually impossible to do
what these chain letters are saying they do and we don't like it that some people have
told you it will.
Bryan, Russ and Josh
Eastland Internet
www.eastland.net
bryrus@eastland.net
Is the "Good Times" email
virus a hoax?
Yes. It's a hoax.
America Online, government computer security agencies, and makers of anti-virus software
have declared Good Times a hoax. See Online References at the end of the FAQ.
Since the hoax began in December of 1994, no copy of the alleged virus was ever found, nor
have there been verified first hand reports of the virus.
Is an email virus possible?
No. There is no way for a
virus to spread simply by reading email. A few people have gone through mental gymnastics
trying to dream up a way such a thing could be done. The closest anyone has come is to
infect a program with a virus, encode the program into text with uuencode, binhex, etc.,
and email the encoded program. The person receiving the email would have to download the
mail to their hard drive, decode it, and run the infected program. That's not even close
to the claims made for the spread of Good Times.
You should, of course, be wary of any file attachments a stranger sends you. At the least,
you should check such file attachments for viruses before running them.
How can I protect myself from viruses
in general?
Use a virus checker regularly. Freeware, shareware, and commercial anti-virus programs are
widely available. Which program you use isn't as important as how you use it. Most people
get into trouble because they never bother to check their computer for viruses.
Most viruses spread through floppy disks, so isolating yourself from online services and
the Internet will not protect you from viruses. In fact, you're probably safer if you're
online, simply because you'll have access to anti-viral software and information.
What can I find anti-viral information
on the Internet?
http://eastland.net/software.htm
What technical support
hears a lot! Not necessarily in order of importance.
"I can't find a File
I downloaded!"
"Hey Dude! Could you just help me with this real quick?"
"That's cool dude!"
"How can you turn off that music on that page?"
"Bryan when you have some time, will you just help me with my Web page?"
"I lost my password, can you find it."
"The Internet Explorer Window Disappeared!"
"I can't get on line will you check and see if I paid my bill this month."
Here's some typical technical support responses:
".. that's right, not even McGyver could fix it.
"So, what are you wearing?"
"Duuuuuuuude! Bummer!"
"Looks like you're gonna need some dilythium crystals, Cap'n"
"I'm sorry, Sam. I'm afraid I can't do that."
"In laymen's terms, we call that the Hindenburg Effect."
"Hold on a second&hellip. Mom! Timmy's hitting me!"
"Please hold for Mr. Gates attorney."
Notice:
Technical support is available via email 24-hours-a-day, 7-days-a-week barring
router failure, flooding, bad cabling, disappearance of the technical support staff during
Quake playoffs, motorcycle racing, Little League Baseball, Coin shooting tournaments,
crashed hard disks, power outages, bulls loose from the auction barn, network service
interruptions, and other Acts of God.
Home Page
Jerry Davis
Eastland Internet's Central and Southwestern Sales Representative
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